Shipping & Returns

Shipping:

Hensley's Big and Tall prides itself on processing your orders the same day as they are received.  All orders are shipped via USPS.  We charge a flat fee of $9.95 for standard shipping to US locations; for orders over $150, standard shipping is FREE!

Hensley's will ship your order overnight using USPS.  The flat charge for overnight shipping is $39.95.

Returns:
Hensley's Big and Tall will gladly exchange or refund the purchase price plus any tax paid on returns of merchandise that are in new condition, have not been worn, are in their original packaging with all original tags affixed to the garments, and are returned within 30 days of purchase with a valid receipt or packing slip.  We do not offer returns on Gift Card purchases. 

Returns should be shipped to:

Hensley's Big and Tall
Attn:  Web Returns
3342 100th Street
Urbandale, IA 50322

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