Hensley's--for the man that thinks big and stands tall. Our Urbandale, Iowa store hours are: Mon-Fri: 10-6; Sat: 10-5; and Sun: 12-4.


Hensley's Big and Tall Outfitters, LLC Website Disclaimer

Last Updated: January 2, 2024

1. Acceptance of Terms

By accessing or using Hensley's Big and Tall Outfitters, LLC's website (the "Website"), you agree to comply with and be bound by the following disclaimer and terms of use. If you do not agree to these terms, please refrain from using the Website.

2. Product Information

The content on this Website, including product descriptions, images, and pricing, is provided for general informational purposes. While we strive to provide accurate and up-to-date information, we do not warrant the completeness, accuracy, or reliability of any product information.

3. Availability of Products

Product availability on the Website is subject to change without notice. We reserve the right to discontinue any product at any time. We make no guarantee that products displayed on the Website will be available in-store or for online purchase.

4. Sizing Information

Sizing information provided on the Website is for reference purposes only. Variations may occur, and we recommend checking the specific sizing details provided for each product. Please refer to our sizing guide or contact us at [email protected] or 866-278-6909 for assistance.

5. Colors and Images

Colors of products may vary depending on your monitor settings. We make every effort to display the colors accurately, but cannot guarantee that your device's display will accurately represent the actual colors of the products.

6. Pricing and Payment

Prices displayed on the Website are in U.S. dollars and are subject to change without notice. While we strive to provide accurate pricing information, errors may occur. In the event of a pricing error, we reserve the right to cancel or refuse orders at our sole discretion. For expedited shipping or international orders, the shipping charge may be changed if the charge to our company significantly exceeds the stated charge on the website. Customers will be contacted if this occurs to determine if they still want the order shipped to them.

7. Returns

Hensley's Big and Tall Outfitters, LLC will accept returns for new, unworn and unwashed merchandise if the original tags are attached to the garment(s), the original packaging is included in the return, and if it is received by our store within 30 days of the original purchase date. Returns should be sent to the following:

Hensley's Big and Tall Outfitters
Attn: Web Returns
3342 100th Street
Urbandale, IA 50322 

8. Links to Third-Party Websites

The Website may contain links to third-party websites for your convenience. We do not endorse or make any representations about the content, products, or services found on those sites. Visiting linked sites is at your own risk.

9. Security

While we take reasonable measures to protect the security of information transmitted via the Website, we cannot guarantee the security of information provided online. By using the Website, you acknowledge and accept the risks associated with online transactions.

10. Changes to Terms

Hensley's Big and Tall Outfitters, LLC reserves the right to modify these terms of use at any time without notice. By using this Website, you agree to be bound by the current version of these terms.

11. Governing Law

This disclaimer is governed by and construed in accordance with the laws of the state of Iowa. Any disputes relating to this disclaimer will be subject to the exclusive jurisdiction of the courts in the state of Iowa. 

If you have any questions about this disclaimer, please contact us at [email protected]