Privacy Policy

Welcome to Hensley's Big and Tall Outfitters, LLC.'s official website. Our physical store is located at: 

Hensley's Big and Tall Outfitters, LLC
3342 100th Street
Urbandale, IA 50322

All traditional mail correspondence should be sent to this address, and please send to the attention of Mike Hensley.

Our phone number is 866-278-6909; emails should be sent to [email protected].

Policy Overview

Our website recognizes the customer's address, but not the email address (where possible). We collect information on what pages customers visit, information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used to improve the content of our website and provide a better shopping experince for our customers.

Our website uses cookies to store site visitors preferences, records shopping information including items in a customer's shopping cart. We and/or third parties we work with may collect information from the computer, tablet, phone, or other device that customers use to access our website or that you use to open an email or click on an advertisement from us. This collection includes automatically collected information, and generally does not include personal information unless you provide it through our mobile application or website or you choose to share it with us.

If you do not want us to collect information about you, please contact us at [email protected] to opt out. 

INFORMATION WE COLLECT

We collect information relating to your interactions and transactions with our company. These include:

• Contact Information, such as name, address, telephone number
• Purchase data, such as the items you order, shipment and payment information, and contact information
• Preference information, such as your mailing and email preferences
• Profile and account information (if you choose to create one), such as your account login and password, items saved in your shopping cart, and product review information
• Demographic information, which may include age or birthdate, gender, ZIP code, and other information about you
• Browsing information, such as how you navigate our website, and the items you view, place in your cart, and/or purchase

HOW WE USE YOUR INFORMATION

Your information may be used as follows:

• Process and ship your order and communicate with you about the order
• Marketing and advertising, such as sending you email messages and/or fliers or postcards regarding sales promotions, new products, etc.
• This website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart

UNSUBSCRIBING FROM EMAIL AND POSTAL CORRESPONDENCE

If you do not want to receive emails from us, please let us know by clicking the "unsubscribe" link at the bottom of a marketing email, sending us email at [email protected], or calling us at 866-278-6909. If you do not wish to receive postal mailings, please contact us at the email or phone number listed above. 

YOUR PHONE NUMBER

Persons who supply us with their telephone numbers while checking out will only receive telephone contact from us with information regarding orders they have placed online. Please provide us with your name and phone number in case there are questions regarding your order or delivery. We do not send text messages to our customers or provide your contact information to third party vendors.

ONLINE ADVERTISING AND THIRD PARTY COMPANIES

We work with third party online advertising companies to display ads for our products across the internet. These companies may receive data about your shopping preferences through the use of cookies and tracking purchases for the purpose of customizing your shopping experience. They may also collect information about you through your interactions with the third party company or through your interactions with other companies they also work with.

DISCLAIMER

Hensley's Big and Tall Outfitters, LLC makes every effort to preserve the privacy of our customer's personal information. On very rare occasions, we may disclose information with law enforcement or government officials upon request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

POLICY CHANGES

From time to time, we may use customer information for new uses not previously disclosed in our privacy notice. If our information practices change, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out based on your preferences. If you are concerned about how your information is used, you should check back at our website periodically.

Please contact us if you have any questions regarding our Privacy Policy.