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Shipping & Returns


Hensley's Big and Tall prides itself on processing your orders the same day as they are received.  All orders are shipped via USPS and will be shipped within 24 hours of receiving the order for orders received Monday through Friday; Saturday and Sunday orders will be shipped on Monday of the following week.  Now through December 25th, FREE standard shipping on all orders over $100.  For orders under $100, a flat rate of $9.95 will be charged for all standard delivery orders.    

Hensley's will also ship your order Two-Day Air using either USPS or UPS.  The flat charge for Two-Day Air shipping is $49.95.

Hensley's Big and Tall will gladly exchange or refund the purchase price plus any tax paid on returns of merchandise that are in new condition, have not been worn, are in their original packaging with all original tags affixed to the garments, and are returned within 30 days of purchase with a valid receipt or packing slip.  We do not offer returns on Gift Card purchases. 

Returns should be shipped to:

Hensley's Big and Tall
Attn:  Web Returns
3342 100th Street
Urbandale, IA 50322